Question 1

Where are you based?

Accepted Answer

Our private studio is in Coatbridge. We deliver across Lanarkshire and selected Glasgow postcodes: ML1, ML3, ML4, ML5, ML6, G3, G4, G11, G12, G32, G33, G40, G69, G71, G72 and G73. Collection is by prior arrangement only.

Question 2

How can I contact you?

Accepted Answer

Call 07393 818684 or email megan@maevenflower.co.uk. The studio is open Wednesday to Saturday, 9am to 5pm.

Question 3

Do you offer same-day delivery?

Accepted Answer

No, we deliver next-day, Wednesday to Saturday. Order our signature bouquets by 4pm the day before for next-day delivery.

Question 4

Can I personalise my bouquet?

Accepted Answer

Most of our bouquets can be paired with a complimentary card message and an optional personalised printed ribbon for a small extra charge. Roses and round bouquets can also include gold leaf or gypsophila lettering. Just ask.

Question 5

Will my flowers look exactly like the photo?

Accepted Answer

Every bouquet is designed in Megan's signature style using the best seasonal flowers available. The exact flowers and colours will vary, making every arrangement unique.

Question 6

Do you do weddings?

Accepted Answer

Yes, by consultation only. Please use our Weddings enquiry form and we'll be in touch.

Question 7

Do you make funeral tributes?

Accepted Answer

Sympathy bouquets are available to order directly. For coffin sprays and bespoke tributes, please use the Funeral Tributes enquiry page.

Question 8

Can I add a gift message?

Accepted Answer

Yes, every order includes a complimentary gift card. Add your message at the product page or in the cart.

Question 9

What if no one's home?

Accepted Answer

Where safe, we'll leave with a neighbour or in a sheltered spot and send a photo. Otherwise we'll arrange redelivery.

Question 10

Can I cancel or change my order?

Accepted Answer

Yes, you can amend or cancel free of charge up to 4pm the day before your scheduled delivery date. After that, your bouquet will already be in production so cancellation may not be possible.

Good to know.